Consulting Expertisen |
Consulting Expertise in: |
-
international market development
- service for hospital affairs
- leadershipmanagement & assessmentcenter
- change – management
- mystery shopping
- competition analysis / benchmarking
- exhibition booth analysis / assessment / evaluation
- coaching exhibition projects
- strategic marketing purchasing-> optimizing processes and working methods
- development of training and education conceptions
- personal placement for trade fairs
- monitoring of company and implementation projects also internationally
|
Coaching Expertise |
Sales training focusing on: |
- conducting negotiations
- training for trade fairs and exhibitions
- company and product presentation
- telephone training
- cross cultural communication |
Service training focusing on:
|
- defining and projecting service quality
- establishing service mentality
- from colleague to service provide
- monitoring of service offensives for central service devisions at hospitals |
Executive development |
- recruiting
- leadership management
- mentoring for all management levels |
Purchasing focusing on: |
purchasing of services
- Additional training modules for team – building or train the trainer.
Personal coaching- or intercultural – trainings as required. |